Items in new, resalable condition with tags attached can be returned up to 30 days after purchase for a refund to original payment method. All sale items are considered final sale and are not eligible for return. Items must have been purchased on alteredlatitudes.com to qualify for return. For the full return policy, please visit https://alteredlatitudes.com/pages/returns-exchanges

If you've received an item that was damaged in transit, please reach out to our customer service team directly for the fastest resolution. They can be reached at: support@alteredlatitudes.com.

Your order number can be found in the subject line of your confirmation email and begins with AL. This number is case sensitive.